Before You Call Anyone
Pool Pump Troubleshooting in Buckeye, AZ
Pumps announce their problems fairly clearly. Knowing what each sound and symptom means saves you money and stops you buying a pump you did not need.
The short answer
Most pump complaints trace to one of four things: failing bearings, a shaft seal leak, an air leak on the suction side, or restricted flow from a loaded filter. Only the first two usually cost real money.
It's Loud
Distinguish two sounds. A grinding or screaming that rises with the motor is bearings failing, and that is a motor issue — often a motor replacement rather than a whole new pump, which is a considerably smaller bill.
A rattling, gravelly sound like the pump is passing stones is cavitation: the pump is starving for water. That is not a broken pump, it is a restriction upstream, and fixing the restriction fixes the noise.
There's Water Under It
Where the water is coming from matters enormously. A drip from a union or the lid is usually a dried o-ring — cheap and quick. Water coming from between the motor and the pump body is the shaft seal, and that one needs attention promptly because the water is heading for the motor windings.
- Drip at the lid
- Lid o-ring dried out. Clean, lubricate or replace it.
- Drip at a union
- Union o-ring or a loose fitting. Straightforward.
- Water between motor and pump
- Shaft seal. Get it done before the motor is ruined.
- Puddle with no obvious source
- Worth a proper look — could be plumbing under the pad.
It Won't Hold Prime
The basket should fill with water and stay full. If it is half empty or full of swirling air, something on the suction side is drawing air in. Work through the possibilities in order — most of them you can check yourself in ten minutes.
- Water level too low, skimmer pulling air
- Pump lid not sealing — check and lubricate the o-ring
- Basket full of debris
- Cracked or loose union fitting
- Impeller clogged with leaves or pods
The Returns Are Weak
Weak flow with a quiet pump is nearly always the filter. Check the pressure gauge — if it is well above the clean reading, the filter is loaded and the pump is straining against it. If the pressure is low and the flow is weak, the restriction is before the pump instead, which points back at baskets, the impeller or an air leak.
Pump Questions
Troubleshooting Questions From Pool Owners
Very often, yes. On many pumps the motor separates from the wet end, so a failed motor does not mean a new pump. It is one of the first things we check, because the price difference is significant.
When It's Beyond You
Equipment Services We Provide
Describe the Noise
Pump Doing Something New?
Call and describe the sound — we can usually narrow it down before we arrive.
Pump Help
Get a Pool Pump Problem Diagnosed
Tell us the noise, the leak, or what the pressure gauge is reading.
Hours of Operation
- Monday 6:00 AM – 8:00 PM
- Tuesday 6:00 AM – 8:00 PM
- Wednesday 6:00 AM – 8:00 PM
- Thursday 6:00 AM – 8:00 PM
- Friday 6:00 AM – 8:00 PM
- Saturday 6:00 AM – 8:00 PM
- Sunday 6:00 AM – 8:00 PM
Report a Pump Fault
The more detail about the symptom, the better we can prepare.
